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OUR SHIPPING TERMS AND POLICY
Everything-Hollywood is ships from US and Internation CN. We ship Internationally since we service the US, United Kingdom and Australia.
All orders are allowed a minimum of a 5 day processing time. Please read any shipping details listed in the add for we added estimated delivery times to many of our listings to assist you with rough estimate as to when you can expect to receive the item.
Total Delivery Time = Processing Time + Shipping Time
Custom orders, design, print, and made to order orders will have a longer Processing time. Please see the item listing.
IDENTIFYING WHERE YOUR ORDER / ITEM SHIPS FROM:
Most of our items Ship "USPS" USPS INTL - Estimated delivery time is 5-15 days. However, since we do not have any control over the postal service, delivers could get there sooner or perhaps even later.
There shall be no reason for the shipment to be returned, rejected or refused, - when making a purchase through our store you have agreed to our terms
*Please note if you received a tracking number -your order has shipped. Due to the high demand of tracking info updates via the EMS, USPS, -you may experience a delay in seeing your tracking update. However, rest assure your order has been shipped if given a tracking number. Please be patient as your order arrives. Thank you
SHIPPING ADDRESS / SHIP TO ADDRESS:
It is the buyers responsibility to ensure the accuracy of any Ship to address before submitting your order. Please include any Apt, Suite or Building numbers necessary for a successful delivery.
SHIPPING CARRIERS FOR INTERNATIONAL AND DOMESTIC ORDERS
For Shipments Processed via our (2)US locations - We use UPS and FEDEX depending on which warehouse your items currently stocked at. Depending on the content of your order, items may split ship so they arrive as closely together as possible. Most all items will ship from within the US. so they will arrive via Fedex or UPS Ground within 9 days from the date the order was paid in full- orders received after 11am will process the next business day.
ITEMS ON SALE or SHIPPING PROMO:
Shipping methods will be selected accordingly depending on Items weight and Best transit time available. You will receive carrier and tracking number via email. Standard Shipping methods used are China Air Registered Post, China Post Ordinary Small Packet Plus, Hong Kong Air Post-These items take a bit longer since they are shipped internationally to the US. Please note Delivery for items marked "USPS INTL" are usually received within 15-25 days and oil paintings can take up to 45 days. Carriers that are used are Epacket, EMS, E-EMS, DHL Expedited, and UPS Expedited which has a ESTIMATED DELIVERY time of 10-15 days after your item has been marked ship.
Please note shipping cost does not include duties and taxes- if required by the shipping company- Buyer assumes all responsibility of these costs.
Most items have a flat rate shipping cost and some items ship by weight. However, we did this to provide you with the Best Shipping cost overall. For US Allow 7-10 business days for delivery if product is shipped from our US locations. Items marked "USPS INTL" ship from our international warehouse and orders are usually delivered within 10-15 days after fulfillment time which is 5 DAYS but will depend on Size and Weight of item in order to ship via EMS .,but can take up to 25-30 days for delivery depending on customs. All orders must be paid in full in order to be shipped. All items ship to US Mainland - ALL 50 STATES, we also ship to the UK and AU
Please enter a physical address for your ship to address. UPS does not deliver to P.O. boxes and we will have to cancel your order if we are unable to contact you.
ORDER CUTOFF TIME
Order cutoff time for expedited shipping is 11am PST . Please calculate your delivery date only using business days. At this time we do not offer Saturday delivery rates.
NON DELIVERABLE AND REJECTED PACKAGES
Since we verify each and every order before it ships , non deliverable packages are definitely not of the norm. However, occasionally packages are returned to us as non deliverable usually because of an error made by buyer when inputting shipping address on order. If your order is returned to us because the package is non deliverable as addressed, we will process the shipment at a 50% restocking fee and shipping cost back to its original origin of return will not be Refunded. Please note International returns can be very costly- So please ensure you are providing a correct Shipping addressed to be delivered.
We treat attempted deliveries- as delivered since many of our items are non refundable. It is the buyers responsible to collect any attempted deliveries/notices left within 5 days from their local USPS location. So it is highly advised to collect your delivery quickly. In the event the buyer still wants the order, a new order will need to be placed, paid in full, and when the non deliverable package returns for non collection, we can issue up to 50% of the original order placed, excluding shipping cost. This is the only time we issue any type of refund for non collected attempted deliveries.
The same goes for REJECTED Packages- however-Rejected Packages are processed at a 75% restocking fee and shipping cost incurred will not be refunded
FAILED DELIVERY ATTEMPTS
Most of our carriers make three attempts to deliver a package. USPS will leave a notification. After three delivery attempts, the sale becomes final. The customer is fully responsible to coordinate with the carrier a time/day to retrieve the package. If your package is handled by the USPS, and nobody is home to sign for your package. A notice will left providing you with a couple of options such as schedule a re-delivery or it will have the address to the post office which your order can be picked up from. SALE not become FINAL. We highly suggest to pick up your package within 15 days.
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